Tuesday's Phone Sourcing Tip

[Maureen Sharib]

When you're calling into a company and using their directory to see “who's still there” don't be convinced someone isn't just because their name doesn't show up in the spell-by- name function.

Most spell-by-name directories only list the persons attached to that particular office. So if you're looking for someone in Spokane and calling Chicago headquarters, they're not likely going to be listed in the Chicago directory.

You have to call the office the person is attached to to find them in the directory.

This is a common mistake novice phone sourcers make.

The BEST WAY to find someone in any particular company is to either:
1) Call the office the person is attached to or
2) Call headquarters and ask the Gatekeeper to look in the global directory.
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