Phone Sourcing

It's You and the Gatekeeper and the Battle of Wit.

SourceChat October 4, 2011 #SChat on Twitter's Tweetchat

SourceChat   October 4, 2011  

Read from the bottom up!

 

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coramaelengeman @MaureenSharib Yes, sourcing only takes an hour a day. #SChat -12:35 PM Oct 4th, 2011

 

MaureenSharib @coramaelengeman You're a sourcer who recruits several hours a day. It only takes an hour a day phone sourcing - right? #SChat -12:33 PM Oct 4th, 2011

 

MaureenSharib @dgillies See you all NEXT week - Tuesday at noon ET - I won't be late! ;) #SChat -12:32 PM Oct 4th, 2011

 

MaureenSharib @coramaelengeman 4real-Ucan sort of tell the ones who will "read the list" but sometimes even the most hardenedGatekeeper surprisesU #SChat -12:32 PM Oct 4th, 2011

 

coramaelengeman @dgillis around lunch time ...if he's out to lunch who else could I talk with? #SChat -12:31 PM Oct 4th, 2011

 

dgillies gotta go...take a call THank you! #schat -12:31 PM Oct 4th, 2011

 

MaureenSharib @dgillies See? Within a minute or two I'll have 3, 4 maybe 5 people. #SChat -12:30 PM Oct 4th, 2011

 

coramaelengeman @MaureenSharib what's this Cora will tell you?? I'm just a recruiter that sources for about an hour every day! #SChat -12:30 PM Oct 4th, 2011

 

MaureenSharib @dgillies "And in case he doesn't answer either - who else might I try?" #SChat -12:30 PM Oct 4th, 2011

 

MaureenSharib @dgillies "In case so-and-so isn't in, is there SOMEONE ELSE int he group I might try?" #SChat -12:29 PM Oct 4th, 2011

 

coramaelengeman I love when they aren't sure so they go through the list! #SChat -12:29 PM Oct 4th, 2011

 

dgillies @coramaelengeman IT is tricky. VEry few understand "what they do" #schat -12:29 PM Oct 4th, 2011

 

MaureenSharib @dgillies It happens - Cora will tell you. It's kind of like a dance. #SChat -12:29 PM Oct 4th, 2011

 

dgillies @MaureenSharib how? by saying..."and who else?" #schat -12:29 PM Oct 4th, 2011

 

coramaelengeman @dgillis you don't need a reason to give them just ask for the person (what they do) #SChat -12:29 PM Oct 4th, 2011

 

MaureenSharib @dgillies Sometimes she (or he) will get into the groove and just start reading off everyone... #SChat -12:29 PM Oct 4th, 2011

 

MaureenSharib @dgillies I don't need a reason. I NEVER ask "for a whole group". I ask for oNE PERSON AT A TIME.I build it out, at first slowly. #SChat -12:28 PM Oct 4th, 2011

 

dgillies @MaureenSharib yes, I understand the intonation. hmmmm... #schat -12:28 PM Oct 4th, 2011

 

dgillies @MaureenSharib how do you ask for a whole group without raising suspicion? What reason could you haave? #schat -12:27 PM Oct 4th, 2011

 

MaureenSharib @coramaelengeman N O T H I N G #SChat -12:27 PM Oct 4th, 2011

 

coramaelengeman @dgillis sometimes the sarcasm does make them transfer me other times I hang up and call again and usually get a different person #SChat -12:26 PM Oct 4th, 2011

 

MaureenSharib @coramaelengeman "someone that can help me" <-@dgillies - do you see the intonation in that? There's a challenge in there. #SChat -12:26 PM Oct 4th, 2011

 

dgillies Great info...thanks. #schat -12:26 PM Oct 4th, 2011

 

coramaelengeman @MaureenSharib Well when you are sourcing what else are you doing? lol #SChat -12:25 PM Oct 4th, 2011

 

MaureenSharib 5 more minutes - any burning questions? #SChat -12:25 PM Oct 4th, 2011

 

dgillies @coramaelengeman yeah, but they already refused to transfer you if they resisted. #schat -12:25 PM Oct 4th, 2011

 

MaureenSharib @coramaelengeman Yeah, I wait too! I usually say something like "I don't have anything else to do". It's (usually) the truth. #SChat -12:24 PM Oct 4th, 2011

 

coramaelengeman @dgillis I say sorry can you transfer me to someone that can help me? #SChat -12:24 PM Oct 4th, 2011

 

dgillies @MaureenSharib I see. #schat -12:24 PM Oct 4th, 2011

 

MaureenSharib @dgillies ...asking when you sense they're getting antsy.Then call another person in help line and build on what1stperson gave you. #SChat -12:24 PM Oct 4th, 2011

 

dgillies @coramaelengeman Do you get resistance? If so, what do you say? #schat -12:23 PM Oct 4th, 2011

 

coramaelengeman @MaureenSharib very "help" ful! I can get a whole department or two sometimes - and I'll wait while they help others #SChat -12:23 PM Oct 4th, 2011

 

tombolt @MaureenSharib That helpdesk story it the best I've heard in a while...love it! #SChat -12:23 PM Oct 4th, 2011

 

MaureenSharib @dgillies ......in case the person they gave you "isn't in." Ask for one at a time. Go slowly and don't press and relinquish... #SChat -12:23 PM Oct 4th, 2011

 

dgillies @MaureenSharib I do that with front desk but never thought about helpdesk #schat -12:22 PM Oct 4th, 2011

 

MaureenSharib @dgillies Just tell them you're trying to get hold of someone and you're getting their VM. Ask who else you might try... #SChat -12:22 PM Oct 4th, 2011

 

coramaelengeman @dgillis I always use the honest talk - I need to talk to someone that can help me with accting tech research.. #SChat -12:22 PM Oct 4th, 2011

 

dgillies you two are KILLING me. #schat -12:21 PM Oct 4th, 2011

 

MaureenSharib @coramaelengeman They're pretty "help"ful, aren't they? #SChat -12:21 PM Oct 4th, 2011

 

dgillies @coramaelengeman what do you say? I hate it? Ask me questions like "what can I help you with"? technical stuff #schat -12:20 PM Oct 4th, 2011

 

MaureenSharib @dgillies No.I arrived at his desk after several internal transfers.He prob'ly thought I was calling from within.Don't ask-don't tell #SChat -12:20 PM Oct 4th, 2011

 

coramaelengeman @MaureenSharib dgillis I love talking to help desks! #SChat -12:20 PM Oct 4th, 2011

 

dgillies @MaureenSharib OMG! did you threaten him with violence, or something?! #schat -12:18 PM Oct 4th, 2011

 

MaureenSharib @dgillies And no, he didn't ask me "why". #SChat -12:18 PM Oct 4th, 2011

 

MaureenSharib @dgillies I had a help desk person spend 90 minutes on the phone w/ me this past week. Reading me org charts He also gave me cells! #SChat -12:18 PM Oct 4th, 2011

 

dgillies @MaureenSharib No, not that employee. They dont have the skill set, but guy in their group they know does. #schat -12:18 PM Oct 4th, 2011

 

MaureenSharib @dgillies It depends - if you're offering the opp to that employee why would he add competition to the pool? #SChat -12:17 PM Oct 4th, 2011

 

dgillies @MaureenSharib yeah? do tell! #schat -12:17 PM Oct 4th, 2011

 

dgillies I think I might be able to convince an employee to forward me on...better opportunity for someone. #schat -12:16 PM Oct 4th, 2011

 

MaureenSharib @dgillies I had something unusual happen. #SChat -12:16 PM Oct 4th, 2011

 

tombolt @MaureenSharib There you are! Didn't see anybody so I went to source a sandwich. #SChat -12:15 PM Oct 4th, 2011

 

MaureenSharib Anything happen this past week that was out of the ordinary Cora? #SChat -12:15 PM Oct 4th, 2011

 

dgillies RT @dgillies: Love Coras way of sourcing. Telling that she is a recruiter. Always tell them? What happens when gets resistance? #schat -12:15 PM Oct 4th, 2011

 

MaureenSharib @coramaelengeman Hi Cora! #SChat -12:14 PM Oct 4th, 2011

 

dgillies @coramaelengeman I know! I have to work through it each time. :) #schat -12:14 PM Oct 4th, 2011

 

MaureenSharib @dgillies That's understandable. PLUS maybe they don't want to gain competition in the pack they're in. #SChat -12:14 PM Oct 4th, 2011

 

coramaelengeman @dgillies I forgot how to gewt on #SChat! -12:13 PM Oct 4th, 2011

 

MaureenSharib http://t.co/dK0phfQD <-Last week's phone sourcing chat. Read it from the bottom up and come participate in chat!l #SChat -12:13 PM Oct 4th, 2011

 

dgillies @MaureenSharib When I ask employees for referrals to co-workers they say they fear for job if they tell me. #schat -12:13 PM Oct 4th, 2011

 

MaureenSharib @dgillies If I had to guess I bet she rarely gets resistance. #SChat -12:12 PM Oct 4th, 2011

 

dgillies Oops, Cora isn't on. Thoughts, Maureen? #schat -12:11 PM Oct 4th, 2011

 

MaureenSharib @dgilliesI wonder abt that too. Maybe she'll stop by today. #SChat -12:11 PM Oct 4th, 2011

 

dgillies Love Cora's way of sourcing. Telling that she is a recruiter. Always tell them? What happens when gets resistance? #schat -12:10 PM Oct 4th, 2011

 

MaureenSharib SChat on NOW #SChat -12:09 PM Oct 4th, 2011

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Tags: #SChat, Gatekeepers, SourceChat, phone-sourcing

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