MagicMethod Classroom Chat Log Tuesday, May 13, 2008

[Maureen Sharib]

MagicMethod Classroom Chat Tuesday, May 13, 2008 Noon – 1p.m. (EST)Today’s class participation was excellent and the excitement once again centered on what that Gatekeeper pitches at us.
Best Student Remark of the Day
"Giving too much information makes you sound very suspicious - and if the gatekeeper is asking any of those questions you came at them the wrong way." ~ Ryan Haire
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Victor
Maureen- Last week during a chat, one of the participants mentioned when the gatekeeper asked what this was in reference to he/she mentioned..."I'm compiling a directory...suppose the gatekeeper presses for more information...what would a good comeback be

Maureen Sharib
Victor Have you read the preceding chat logs? Usually when the Gatekeeper asks you anything out of the ordinary (what is your name - what is this about - where are you calling from) - it's because you have approached her incorrectly.

Ryan Haire
Giving too much information makes you sound very suspicious - and if the gatekeeper is asking any of those questions you came at them the wrong way.

Maureen Sharib
Ryan - that is correct - if you gurgle forth like a fountain on your first contact with her she's going to think you sound guilty of something.

Ryan Haire
Since last chat, I've been playing the stupidity card with some pretty good success--- "I'm not sure how I got here or even if I'm calling the right place, but maybe you can help me"

Maureen Sharib
Ryan that's working for you? I happen to think that's very effective too.

Ryan Haire
Yeah-- I think it re-directs the focus of the reason your calling and points it in the direction of wow this guy really sounds confused and clueless-- maybe I can help

This classroom episode has been removed to the "Magic In the Method" courseware site. If you were a participant in this class discussion and would like a complimentary copy of the one hour chat, email me - maureen @techtrak.com and I will email the class to you. Please include the date of the class you'd like to receive and your participating User Name. Without the class date I will not be able to locate the class for you.
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